Overview: the platform collects personal data to run your account, process transactions and maintain platform security. We never sell your data. You can access, update or delete your information whenever you choose. Using 777bet means you accept this Privacy Policy.
1. Getting Started
This Privacy Policy explains how the platform ("we", "us", "our") collects, uses, stores and safeguards the personal data of players and visitors using the the platform platform, including the website at the platform.casino and the the platform mobile app. It covers all registered accounts and anyone browsing the platform without an account.
We know privacy matters to our players. When you share personal information with the platform, you're placing your trust in us to handle it responsibly. This policy reflects that commitment — transparency about what we collect, honesty about how we use it and clarity about your choices.
This Privacy Policy works together with the the platform Terms and Conditions. Creating an account or using the 777bet platform confirms that you have read and understood this policy.
2. Data We Gather
the platform collects personal data across these categories:
2.1 Registration Info
When you open a the platform account, we collect the details you provide during signup, including your full name, date of birth, mobile phone number and any additional information needed to verify your identity and establish your account. This data is required — we cannot create or maintain your the platform account without it.
2.2 Financial Data
When you deposit or withdraw at the platform, we collect transaction data including your bKash or Nagad mobile number, transaction reference codes, deposit and withdrawal amounts and timestamps. We never store complete payment credentials. All payment processing runs through secure integrations with our payment partners.
2.3 Verification Documents
When account verification is required, we may collect copies of government-issued ID documents such as your National ID card or passport, plus proof of address. We use these documents only to verify your identity and store them securely with restricted access. Verification protects your account and ensures platform security.
2.4 Platform Usage and Activity
We automatically gather information about your activity on the the platform platform, including login timestamps, game selections, wager amounts, session length, device model, operating system, browser version and IP address. This data helps us enhance your experience, detect fraud and maintain fair play.
2.5 Support Communications
When you reach out to the platform support through live chat, email or other contact methods, we keep records of these exchanges. This enables us to handle disputes effectively, enhance our support services and track any concerns you have brought to our attention.
FYI: 777bet does not gather sensitive personal information such as racial or ethnic background, political views, religious convictions or biometric information, unless identity verification explicitly demands it and then only to the absolute minimum extent required.
2.6 Cookie and Tracking Data
the platform employs cookies and comparable tracking tools to gather information about your activity on our platform. Refer to Section 8 for comprehensive information on our cookie usage and how to adjust your settings.
| Data Type | Examples | Purpose |
|---|---|---|
| Registration | Name, date of birth, phone | Account setup and identity check |
| Payment | bKash/Nagad number and transaction ID | Deposits, withdrawals, fraud detection |
| Identity | NID, passport, address proof | KYC compliance, age verification |
| Usage | Game history, session duration, IP address | Platform enhancement, security, fair gaming |
| Communications | Support messages, emails | Dispute handling, service quality |
| Cookies | Login sessions, user preferences | Platform features and analytics |
3. Using Your Data
We collect and use your personal data at the platform for these purposes:
- Create and manage your the platform account and verify your identity
- Process your deposits and withdrawals via bKash and Nagad
- Provide access to every game and feature on the the platform platform
- Detect and prevent fraud, money laundering and other prohibited activity
- Enforce our Terms and Conditions and all platform policies
- Deliver customer support and resolve disputes
- Send account-related notifications including transaction confirmations and security alerts
- To send you promotional communications when you have opted in to receive them
- Analyse how the platform is used and improve the the platform experience
- Comply with all applicable legal and regulatory requirements
We do not use your personal data to make fully automated decisions with significant legal effect on you without human oversight. Where automated systems are employed — for example in fraud detection or account verification — you have the right to request a human review of any decision at any time.
4. Legal Processing Grounds
We process your personal data at 777bet under these legal grounds:
- Contract performance: Processing needed to deliver the services you signed up for, including account management and payment processing.
- Legal obligation: Processing necessary to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
- Legitimate interests: Processing to prevent fraud, secure the platform and improve our services, provided these legitimate interests do not override your rights.
- Consent: Processing for marketing messages, only where you have explicitly consented. You can withdraw your consent whenever you choose.
5. Sharing Data
the platform will never sell, rent or trade your personal information to third parties. We share your data only with the following categories of recipients, where necessary and under strict data protection obligations:
- Payment processors: bKash, Nagad and similar financial partners, to complete your payment transactions.
- Identity verification services: Third-party KYC services that verify your identity documents.
- Technology providers: Cloud hosting, infrastructure and security providers who handle data on our behalf under formal data processing agreements.
- Regulatory and law enforcement bodies: Where we are legally obliged to disclose information, such as in response to a court order or regulatory inquiry.
- Fraud prevention partners: To identify and prevent fraudulent activity on the platform.
Please note: Every third party receiving your data from the platform is contractually bound to handle it according to applicable data protection standards and use it only for the specific purpose for which it was disclosed.
6. Storage Period
the platform keeps your personal data for as long as your account remains active, plus an additional period required by law and our internal policies. We apply the following specific retention periods:
- Account registration data: kept for the lifetime of your account plus 5 years after closure
- Transaction and payment records: kept for 7 years in accordance with financial record-keeping obligations
- Identity verification documents: kept for 5 years following account closure or the end of your business relationship
- Support communications: kept for 3 years from the date of your interaction
- Usage and activity logs: kept for 2 years on a rolling basis
- Marketing consent records: kept until you withdraw consent, then for 1 more year
Once data is no longer needed, we securely delete or anonymise it so it cannot be linked back to you. You may request early deletion of your data, subject to the legal and regulatory limitations described in Section 9.
7. Protection
the platform uses a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration and disclosure. These measures include:
- TLS encryption for all data travelling between your device and our servers
- Encryption at rest for sensitive data, including identity documents and payment records
- Role-based access controls that limit staff access to personal data on a need-to-know basis
- Regular security audits and penetration testing across the the platform platform
- Two-factor authentication available for all player accounts
- Continuous monitoring to detect suspicious activity and potential data breaches
While we take every reasonable step to protect your data, no online platform can guarantee absolute security. If you suspect your the platform account has been compromised, contact support immediately at [email protected].
Breach notification: If a data breach occurs that poses a risk to your rights, 777bet will notify affected players as soon as reasonably practicable and take immediate steps to contain and remedy the breach.
8. Cookies and Online Tracking Tools
8.1 About Cookies
Cookies are small data files stored on your device when you visit the platform. They enable us to recognise your device, save your preferences and learn how you interact with our platform. We also rely on similar technologies like local storage and session tokens.
8.2 Cookie Categories on the platform
- Essential cookies: Essential for the platform to operate. This includes session authentication tokens and security cookies. Disabling them will prevent core features from working properly.
- Functional cookies: Store your preferences, including language settings and display options, to personalise your the platform experience.
- Analytics cookies: Allow us to understand player behaviour on the platform and make improvements. Collected data is aggregated and anonymised wherever possible.
- Marketing cookies: Deliver relevant promotional content only when you have given consent. You may withdraw consent at any time.
8.3 Cookie Settings
You can control cookie settings through your browser. Turning off non-essential cookies will not stop you from using the platform, though certain features may not work as smoothly. Essential cookies must remain enabled for you to log in and access core platform functions.
9. Your Data Rights
As a the platform player, you hold the following rights over your personal data. To exercise any of these rights, email us at [email protected]and we will reply within 30 days.
Some rights have legal limitations. For instance, we must retain certain financial data to meet our compliance obligations. If we cannot fully honour a request, we will provide a clear explanation of the specific constraints that apply.
10. Minors and Children
The 777bet platform is exclusively for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has created an account, we will immediately close it, delete all personal data linked to that account and return any deposited funds to the original payment source.
If you suspect that a minor has opened a the platform account, please notify us immediately at [email protected] and we will take swift action.
11. Updates to This Privacy Policy
the platform may revise this Privacy Policy periodically to reflect updated data practices, legal obligations or platform developments. When changes occur, the revised policy will be posted on this page with an updated "last updated" date at the top.
For significant changes that materially alter how we process your personal data, we will notify registered players by email at least 14 days in advance. Continuing to use the platform after the effective date of any revision means you accept the updated Privacy Policy and agree to be bound by its terms.
We recommend checking this page regularly to stay informed about how the platform safeguards your personal information.
12. Reach Us
If you have questions, concerns or requests about this Privacy Policy or how the platform manages your personal data, please reach out to our team. We treat all privacy enquiries seriously and will respond promptly.
- Email: [email protected]
- Live chat: accessible on the 777bet platform once logged in
- Response time: formal data requests answered within 30 days, general enquiries via live chat within 2 hours
Access Rights: To request access, correction or deletion of your personal data, please provide your registered phone number and account ID so we can quickly locate your records. We will verify your identity before completing your request.